EXECUTIVE SUMMARY
The current E-Learning environment has students and faculty inundated with a multitude of systems complexly interconnected frustrating users trying to complete everyday tasks.
At the Savannah College of Art and Design, MySCAD serves as a portal to access all the necessary functions to facilitate learning, but with over 100s of labels and no hierarchy, students experienced information overload.
This project aims to improve the entire user experience at MySCAD. The team redesigns the information architecture of MySCAD by reorganizing functions and streamlining cumbersome workflow.
Responsibility of
Design Researcher & Visual Lead
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Design Research: Planned, conducted, analyzed and reported design research, including primary research, prototyping and usability testing; Delivered actionable research findings to ideation.
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Data Visualization: Transformed data and numbers into an enlightening, inspiring and captivating presentation.
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Interaction Design: Developed various interface and interaction models of MySCAD.
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Graphic Design: Designed the layout of process book & presentation.
SECONDARY & PRIMARY RESEARCH
Multiple systems are inconsistent.
Poor labeling is confusing.
No hierarchy causes information overwhelming.
Questionnaire
48 responses
Interview
4 faculty & 4 students
USABILITY EVALUATION
Detailed Checklist: MySCAD, BlackBoard
Result
Data Analysis
IDEATION
PROTOTYPING
Create your own MySCAD!
Goal:
Understand the user's mental model of labeling and hierarchy to update high-level architecture blueprint
People want...
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Local and global navigation
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Notification
Walkthrough top tasks.
Goal:
Refine the interaction design of the website to guarantee the centralization of the right info and the minimum clicks for the top tasks
People want...
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Customized homepage
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Dropdown Menus
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Mobile Consistency
Complete top tasks.
People like easy access, clean visual and customization,
but still want more customizations...
